Clients of Several Australian FX Brokers Suffer System-Wide Outage

Clients of Several Australian FX Brokers Suffer System-Wide Outage


Clients of some Australian FX brokers, including Pepperstone, Axitrader and ICMarkets, are reporting problems using its trading terminals and taking to social media with their complaints.

Several telegram users are complaining about problems logging into or using ICMarkets cTrader and MT5 platforms on Friday, and complaints about using the Axitrader’s MT4 terminal also began to climb afternoon.

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Axitrader posted a message on its website saying it is experiencing technical issues with a third-party liquidity provider that is affecting “many brokers,” and that “all MetaTrader 4 trading is currently  unavailable.”

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Other brokerages did not make any announcement about its outage at the time it was occurring, except to respond via their social channels to concerned customers who tweeted that they could not log in to their accounts.

We will continue to follow this story as it develops.

Update 1:

According to some traders, the problem had been resolved with their brokers, but still unable to specify what the issue was, only saying that their platforms were experiencing temporary outages this evening. Axitrader also has removed the warning about its technical difficulties with an undisclosed liquidity provider.

 



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